Receptionist

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OVERVIEW

Front of house /
Client Care admin support

(3 Positions Available)

JOB LOCATION

Atkins Dellow Solicitors, Nowton and Town Centre Offices in Bury St Edmunds and Sudbury, Suffolk

SALARY

Competitive

START DATE

As soon as possible

BENEFITS

Pension Scheme, Life Assurance, Health Care Plan, Generous holiday entitlement

SUMMARY OF ROLE

Provide a welcoming, effective, and efficient frontline service to our clients and visitors with client care support.

DETAILS

Specific Duties include, but are not limited to:

  • Communicating with clients to ensure exemplary service is delivered
  • Meeting and greeting clients and visitors
  • Receiving information and completing client instruction forms
  • Dealing with queries, both face to face and via the telephone, take messages accurately and pass them on to the relevant member of staff
  • Updating client databases as required
  • Inputting and extracting data, faxing, filing and word processing duties
  • Making appointments and managing diaries
  • Following up Client Care contact
  • Assisting in other administrative tasks where required

Required Skills:

  • Demonstrable relevant experience in a similar client facing environment
  • Experience of working in a Law office would be advantageous – particularly in property, private client or matrimonial – but not necessarily essential
  • Strong administration skills, well organised and able to multi-task
  • Team player with the ability to organise own workload and adapt/prioritise as necessary
  • PC proficient especially in Microsoft Office
  • Full driving licence

The role will develop depending on the candidate’s capabilities

Personal Qualities:

  • Confident, professional, and personable manner
  • Exceptional communicator
  • ‘Can do’ attitude
  • Level headed
  • Hard working
  • Gregarious
  • Quick thinker
  • Very smart appearance

Job Type:

Full time / Part time – hours of work are 9.00 am to 5.00 pm (some flexibility possible) Monday to Friday and up to one Saturday in 4 with the preceding Wednesday off in lieu of any Saturday worked.

We are committed to recruiting on merit and suitability for every role, on the basis of qualifications and experience. All applications are considered fairly and equally regardless of sexual orientation, race, disability, religious beliefs, age and any other protected characteristic. We ensure equal opportunity at every stage of the recruitment process.

Apply

Please send your cv and covering letter or email to

hr@atkinsdellow.com

All enquiries treated in absolute confidence.

Don’t see the role your looking for?

Please don’t hesitate to make a speculative application
or call us for a chat.